1. Information We Collect

We only collect personal information that is voluntarily provided when you request a service call, fill out a booking form, or contact us. This includes:

  • Contact Details: Full name, phone number, email address, and physical service location/address.
  • Appliance Data: Appliance type, brand, model, and issue description.
  • Log Data: IP address, browser type, and basic analytics collected automatically via standard cookies when visiting our website.

2. How We Use Your Information

Your data is strictly used to fulfill doorstep service requests, including:

  • Dispatching local technicians to your specified location.
  • Communicating appointment updates, diagnostic findings, and digital invoices.
  • Improving website performance and ad landing page relevance.

3. Data Protection & Non-Sharing Commitment

  • We do not sell, rent, trade, or share your personal data with third-party marketers.
  • Your personal contact details are shared exclusively with the technician assigned to your service request for operational fulfillment.
  • We implement robust security protocols to prevent unauthorized access, alteration, or disclosure of your personal data.

4. Third-Party Links & Advertising

Our site uses standard tracking tools (such as Google Ads Conversion Tracking and Google Analytics) to monitor ad effectiveness. These platforms use cookies to measure campaign performance without storing personal contact identifiers.

5. Contact Us Regarding Your Data

If you wish to update, modify, or delete your personal information from our local database, please email us directly at shantimali02975@gmail.com.

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